Returns & Exchanges

At Kashmir Watan Foodstores, we strive to ensure the highest quality for our authentic products and grocery items. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of receipt for a refund or replacement.

Return Process

• 1.
  Check Eligibility

  Ensure the item is in its original packaging, unopened, and accompanied by a valid proof of purchase; please note that perishable goods cannot be returned for hygiene reasons.

• 2.
  Contact Support

  Email our customer service team or visit us in-store with your order number to initiate a return request and receive a return authorization.

• 3.
  Package Your Item

  Securely pack the items to prevent damage during transit, ensuring all original labels and tags remain intact.

• 4.
  Processing & Refund

  Once we receive and inspect your returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.